DocTech (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mobile application (“DocTech”) for booking doctor appointments. Please read this policy carefully to understand our practices regarding your data.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information
Full Name
Email Address
Mobile Number
Date of Birth
Gender
Location (for finding nearby doctors)
Medical Information (e.g., symptoms, reason for visit)
Appointment Details
b. Usage Data
Device Information (e.g., mobile model, operating system)
Log Data (IP address, browser type, pages viewed, time spent)
App performance and crash analytics
c. Location Data
With your permission, we may collect your location to show nearby doctors or clinics.
2. How We Use Your Information
We use the collected data for the following purposes:
To book, confirm, and manage doctor appointments
To personalize user experience and show relevant doctors
To send appointment reminders and notifications
To improve our app’s functionality and performance
To provide customer support
To comply with legal and regulatory obligations
3. Sharing Your Information
We may share your information with:
Healthcare Providers: To facilitate appointments and communicate essential health details.
Third-Party Service Providers: For analytics, notifications, and payment processing (only as necessary and under confidentiality agreements).
Legal Authorities: If required by law, regulation, legal process, or enforceable governmental request.
4. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
5. Security
We implement appropriate technical and organizational measures to safeguard your data. However, no electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict processing of your data
Withdraw your consent at any time
To exercise these rights, please contact us at: info@doctech.in
7. Children’s Privacy
DocTech is not intended for use by individuals under the age of 18. We do not knowingly collect data from children under 18. If we become aware that such data has been collected, we will delete it promptly.
8. Third-Party Links
Our app may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of changes by updating the “Effective Date” and, if necessary, through in-app alerts.
10. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact:
DocTech Support Email: info@doctech.in Phone: +91 9171606844
